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48V battery locked after a crash? Send it to us.

After an accident the control unit inside a 48V mild-hybrid battery stores a crash record and disconnects the battery. The car then reports a 48V system fault and the battery cannot simply be refitted. Ship the battery to our workshop in Slovenia: we clear the crash record in its control unit on the day it arrives and send it back.

Same dayprocessing on the day the battery arrives
42supported part numbers (Mercedes-Benz, Audi, VW, Volvo)
On requestprice and shipping agreed with you before you send

How it works

  1. Contact us first. Send the part number from the battery label and a photo of the battery on WhatsApp or by email. We confirm that we can do it and agree the price and shipping.
  2. Ship the battery to our address in Slovenia with a courier that accepts lithium batteries (see shipping below).
  3. We clear the crash record in the battery control unit on the day the battery arrives.
  4. We ship it back the next working day. Refit the battery and clear the fault codes in the car.

Shipping a 48V battery

A 48V battery is a lithium-ion battery (dangerous goods, UN 3480, class 9). Normal post does not accept it. Ship it with a courier that carries lithium batteries by road, in packaging that meets the courier’s rules (the original packaging of a new battery is ideal). We send it back the same way.

We can only accept batteries with an intact housing. Batteries that are dented, swollen, leaking, have been in a fire or show any other sign of damage to the cells must not be shipped and are not accepted — a crash reset does not repair physical damage. If in doubt, send us photos first.

Supported 48V batteries

Part numbers we can reset, taken from our programmer’s catalogue. Batteries that can only be reset over diagnostics on the car are not listed. Your number is not here? Ask us anyway.

Mercedes-Benz · 48V on-board battery (EQ Boost) · 26

Audi / Volkswagen · 48V mild-hybrid battery · 9

Volvo · 48V mild-hybrid battery module (MVBM) · 7

Send us the part number

We reply with the price, shipping details and our address. Same-day processing once the battery is here.